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Help Center

Platform Features and Functions

Platform Features and Functions

Everything you would like to know about the Platform...ranging from digital fundraising options to what to do when you've lost your password

How Do I Get Help?

How do I resize an image to fit the format of my item?

How do I delete a Need/Fee/Marketplace Item?

How do I log-in to our district LeanStream Fundraising Platform?

How do I reset my password?

How to set an expiration date for the Needs, Fees, Marketplace and Event Tickets Modules

Marketplace

What happens if I run out of inventory on an item?

How to approve a Marketplace Item?

How to edit a Marketplace Item?

How do I know who has purchased an Item?

How do I approve a Marketplace item that was previously rejected?

What if I have multiple sizes or colors?

What is Inventory Tracking and how do I use it?

What do I do if my item does not have inventory?

How do I List an Item for Sale?

What if I need to give buyers special instructions?

What is the Marketplace?

Who do I contact if I have a question regarding an item for sale in the marketplace?

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Needs

How do I know how often the Loyalty Need payment (or recurring payment) will occur?

How do I know how much each donor has given for my Need?

How do I get money from a recurring Need?

How do I see how much I've raised in the Loyalty program?

What is the Loyalty program (or recurring donation) and why would I use it?

How do I cancel the Loyalty program payment (or recurring payment)?

How to set up Educator’s Honorarium request?

What is the Educator’s Honorarium?

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Fees

How do I add a fee to my Fee List?

How do I import a fee using an Excel file?