How do I make a payment/update my account information?

Want to change your address or have a different payment method you need to let us know about?

If you need to update your name, address, student information or email address, simply contact us by phone or by putting in a support ticket through our chatbot feature and we'll make those changes for you.

Our support line is 833-943-4463

Our chatbot can be found at www.leanstreamrp.com

Our email is info@leanstreamrp.com

 

**CONNECTEDGE USERS**

If you are needing your make a payment or update your payment information, please contact our support team at info@leanstreamrp.com or call us at 833-943-4463.

 

**IF YOU ARE NOT USING PAYPAL(WIFI ON THE GO)**

You will need to get your Customer ID that is provided on one of the emails you receive when you make a payment. 

1. When you have your Customer ID, you will need to locate your school district HERE.

2. Scroll down and click on your school district. 

3. On the next page, scroll all the way down and at the bottom right you should see the 'Billing Portal' button. Click on it.

4. On the next page, insert your Customer ID.  This is where you can update your payment information or make a payment. If you are needing to make a payment, scroll down until you see the most recent payment and then click on the square with the arrow icon. This is where you can manually make a payment for the current bill.

 

**IF YOU ARE USING PAYPAL(WIFI ON THE GO)***
Regarding any updates regarding payments, such as updating your card information if your current payment processor is PayPal, unfortunately we do not store any of that information in our system as that is all handled by Paypal directly.  

More information regarding changing your payment method on PayPal can be found at the following link HERE