How do I cancel the Loyalty program payment (or recurring payment)?

Thanks for your contributions to the Loyalty fundraising program! You are awesome and your donations are greatly appreciated. We are sad to see you need to cancel but understand that things come up and changes must be made or maybe you didn’t mean to sign up for recurring payments at all. Either way, if you need to cancel your payments for the Loyalty Need (or recurring payment), you will need to login to your PayPal account and follow the steps below:

Caution: PayPal states that “Any pending transactions will still go through”.

 

Desktop cancellation:

  1. Once you have logged into your account, click on the settings cog (cog) in the upper right-hand corner of the page.
  2. Choose the Payments tab above the profile information.
  3. Click the “Manage automatic payments” button.
  4. Find your School District amongst the payments and choose “Cancel” next to the ACTIVE status.
  5. You’re done!

PayPal app cancellation:

  1. Once you have logged into your account, click on the settings cog (cog) in the upper right-hand corner of the page.
  2. Choose the Automatic Payments tab.
  3. Find your School District amongst the payments and choose “Remove PayPal as your payment method” at the bottom of the page.
  4. You’re done!

Note: For any issues regarding the payment itself, you must contact PayPal Customer Service at 1-888-221-1161.