How do I cancel or disconnect?

We want WiFi on the Go to be 100% perfect for everyone.   We also understand that sometimes either it doesn't work as well as you need it to in your area or you just need to cancel.  Here is how:

  1. Login to your PayPal account at
  2. Click the gear icon next to the "Log Out" text in the top right corner of the page.
  3. Click the "Payments" tab.
  4. Click the "Manage Pre-Approved Payments Button".
  5. Select the recurring payment you want to cancel.
  6. Click the "Cancel" option next to "Status".

PayPal will send us a cancellation notice and we will update your account.

Please be aware that cancelling your payments will terminate your services regardless of when your last payment was made. Upon cancelling, your services will be terminated within one business day.